FAQ
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About OK JAWS
Here you'll find clear answers to the most frequently asked questions
We understand that partnering with an OEM manufacturer requires transparency and trust. That’s why we've compiled this section to help you better understand how we work, what you can expect, and how we ensure consistent product quality at every stage. If your question isn’t answered here, our team is always ready to provide detailed support. We’re committed to helping you make informed decisions for your brand and products.
What products do you sell ?
We specialize in manufacturing high-quality steering wheel knob.
What is the lead time for orders?
The typical lead time is 45 days after order confirmation, depending on order quantity and customization requirements.
What kind of support can I expect after placing an order?
We’re known for our responsive customer service. We stay in close contact with consumer and provide dependable after-sales support to ensure satisfaction.
Do you provide logo customization?
Yes, logo customization is available for orders that meet our MOQ requirements.
What packaging options are available?
We offer kraft boxes, color boxes, and blister packs to meet different customer preferences.
Can you support OEM/ODM projects?
Absolutely. We offer OEM for custom branding and ODM for full product design and development based on your ideas.
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